Frequently Asked Questions
Please read our FAQ before sending us a message.
TongassF is an on-demand printing company, all products are unique and made to order. Returns or exchanges are not supported if the customer orders the wrong size, color, etc. Our print service provider does not have the inventory to hold unwanted items.
Once an order has been sent to production, it will be sent to the Print Service Provider and you can no longer edit any details or cancel the order. Therefore, please enter the correct order information and can only edit order information within 4 hours after placing a successful order. Since the order is successful, the order will be put into production and can not be changed anymore.
See more details in our Return and refund policy.
With orders sent to the USA, it usually takes about 10-30 days to reach you. For international orders will take longer.
Details, you can see in our Shipping Policy
We only use your data to complete orders.